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We stock and special order over 6,000 products, from highly perishable fresh cheeses and whole fish, to 75 year old vinegars. We believe that running our business efficiently means bringing outstanding food to our customers quickly. We are very passionate about that. The following is a catalogue of our services. We hope it helps define for you our pursuit of Excellence…

Unrivaled commitment to service and quality.

The cornerstone of Euro USA’s business is customer service. This means the most thorough food expertise, the most unique and varied product selection, unmatched freshness and product quality, on-time delivery, and the best pricing. This is why Euro USA runs its own high-tech distribution center, and why it maintains its own fleet of delivery trucks. Euro USA demonstrates its quality and service commitment daily by delivering the freshest, highest-quality, most-unique product selection with the cleanest, best-organized delivery fleet in the food business.

Discovering new delicacies from around the world.

Euro USA’s staff literally travels the globe searching for the most appealing foods and ingredients. This has resulted in many exclusive distribution arrangements that allow us to pass on low pricing to our customers while guaranteeing them the widest selection of unique edible goods from around the world.

Leadership in food expertise and technology.

There may be no greater concentration of well-qualified food experts in the Midwest than among the customer service staff of Euro USA: experts in food selection, handling, storage, delivery, and sales support. Euro USA’s on-staff certified chefs understand the characteristics of all our products, while our in-store support teams bring marketing and product merchandising expertise. Supporting the entire sales effort is our state-of-the-art distribution center and a team of well-trained food-processing experts that perform advanced order fulfillment in the cleanest, most professional environment in the industry.

The respect you deserve.

Since the cornerstone of Euro USA’s business is service, our guiding principle is respect. Our customers, our vendors, and our associates all receive the same respect, because their success is in all of our best interests. As we work together with our customers and vendors, Euro USA associates help all of us to grow in an industry with boundless potential.

Accurate, on-time delivery.

All products are delivered by wholesale food delivery professionals on Euro USA trucks, so freight charges won’t complicate the pricing equation, and you’ll be assured your orders arrive on time and in top shape.

Promotions

Euro USA publishes a monthly newsletter which lists features of the month, detailed product information, descriptions of new products and promotional deals. Various product lines offer promotional discounts, your sales representative can inform you of current promotions.

Euro USA conducts a specialty food expo and a holiday pre-book show displaying a representation of our entire product line. A large group of suppliers will be in attendance in addition to other specialists to provide product information and conduct seminars related to our products and your ventures.

Pricing

Prices are forever changing and therefore not printed in our catalog; however, you may contact us at any time to discuss current pricing.

Out of Stocks

Products out of stock at the time of delivery are not back ordered. Your sales representative will try to notify you at the time of your order when items are out of stock and when we expect them back in stock. No substitutions will be made without your approval. Pre-order items are available, but not stocked. Your sales representative can provide you with lead times.

Returns

The Euro USA office must authorize all returns. A credit memo will be issued. Please do not make deductions from the original invoice. Any discrepancies in the quality or quantity of product received must be made within 24 hours of delivery.